• Middletown Area Chamber of Commerce

  • Online Reviews Workshop: What you can, can't, and should NEVER do.

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    Name: Online Reviews Workshop: What you can, can't, and should NEVER do.
    Date: November 2, 2017
    Time: 8:00 AM - 10:30 AM EDT
    Event Description:
    Customer reviews have a tremendous influence on consumer decision-making. In fact usage of customer reviews is increasing across all industries and types of business. 88% of consumers claimed that the reviews they read impact their buying decisions – and 92% of consumers read reviews to determine quality of local businesses.

    The Better Business Bureau Serving Delaware is hosting an important panel of experts to discuss online customer reviews and strategies to manage obtaining and responding to them on November 2, 2017 at the Hilton Christiana. The panel is presented by Marlette Funding, and additional sponsors include the Delaware Association of Realtors and Delaware Business Times.

    Panelists Include:

    Molly DiBianca: Attorney, Young, Conaway, Stargatt & Taylor
    Briana DiFebo: Senior Director of Customer Experience, Marlette Funding
    William Swain: Director of University Relations, Wilmington University
    Lyle Wedell: Digital Marketing Manager, Horizon Services

    For more information and to register visit: https://www.bbb.org/delaware/news-events/events/2017/managing-your-online-reviews/

    The event will be hosted at the Hilton Christiana at 100 Continental Drive, Newark, DE 19713.
    Date/Time Information:
    Coffee and networking begin at 8am, with the panel discussion from 8:30am - 10:00am.  The panel might run a little longer depending on audience questions.
    Contact Information:
    Registration is $25.00 per person: https://www.bbb.org/delaware/news-events/events/2017/managing-your-online-reviews/
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